Question 1

What is KVerse AI?

Accepted Answer

KVerse AI lets you hire AI employees that do real work for your business — answering questions, drafting content, running tasks and publishing to social media — grounded in your own business documents.

Question 2

Which free trial should I pick?

Accepted Answer

Choose the Social Media Manager Trial if you only want automated social posts. Choose the AI Workforce Trial to try AI employees for tasks across your business. Both are free for 14 days.

Question 3

Do I need a card to start a trial?

Accepted Answer

No. Both 14-day trials start without a card. You only pay if you choose a paid plan.

Question 4

What do the trials include?

Accepted Answer

The AI Workforce Trial includes 14 days and 15 task runs. The Social Media Manager Trial includes 14 days, 15 social runs, 3 brand documents, 1 AI employee and 1 team member.

Question 5

What happens when my trial ends?

Accepted Answer

Your work stays saved. To keep running tasks or posting, pick a paid plan from Billing.

Question 6

What is an AI employee?

Accepted Answer

An AI employee is a role-focused digital team member set up for your business. Unlike a generic chatbot, it follows step-by-step procedures, uses your business documents and carries out ongoing tasks on its own or with your supervision.

Question 7

What kinds of tasks can AI employees handle?

Accepted Answer

Customer support replies, market and competitor research, document summaries, social media management, content writing, lead analysis and structured reports.

Question 8

How do I train an AI employee on my business?

Accepted Answer

Upload your guides, product information, tone guidelines or FAQs to the Knowledge Base. Your AI employees base their answers and work on those documents so they don't make things up.

Question 9

Can I choose ready-made roles or create my own?

Accepted Answer

Both. Pick from ready-to-work roles such as Customer Support Specialist, Social Media Manager or Research Analyst, or create a custom employee with your own instructions.

Question 10

Do AI employees act without my approval?

Accepted Answer

You decide. In "Review first" mode, every task result or post needs a person to approve it first. You can switch to automatic once you trust the output.

Question 11

Can my team work with the same AI employee?

Accepted Answer

Yes. On team plans, everyone in your workspace can assign tasks, review results and share knowledge with your AI employees.

Question 12

Which social networks can I connect?

Accepted Answer

LinkedIn, Facebook Pages, Instagram Professional accounts and X. Connect them from Social Media Manager → Link Social Media Accounts.

Question 13

How does Autopilot write posts?

Accepted Answer

Autopilot reads your Brand & Tone documents and writes posts based on them, tailored for each network. It is told not to invent facts that aren't in your documents.

Question 14

Can I check posts before they go out?

Accepted Answer

Yes. In “Review first” mode every post waits for your approval. In automatic mode posts publish on schedule.

Question 15

How do images work?

Accepted Answer

One image is made per post and shared across Instagram, Facebook and X. LinkedIn posts are text only. Instagram always needs an image, so those posts wait for review if no image is ready.

Question 16

Can I post to a LinkedIn Company Page?

Accepted Answer

Personal profile posting works today. Company Page posting is coming soon.

Question 17

Why does an account say it needs reconnecting?

Accepted Answer

Networks expire access from time to time. Open Link Social Media Accounts and connect it again.

Question 18

How much does it cost?

Accepted Answer

Social Media Manager is $5 per month. Starter is $29 and Professional is $79 per month. Enterprise is custom. Annual plans include 2 months free.

Question 19

Which currencies can I pay in?

Accepted Answer

US dollars or Kenyan shillings. Switch currency on the pricing or billing page.

Question 20

How can I pay?

Accepted Answer

By card, M-Pesa or bank transfer through Paystack, or by PayPal.

Question 21

Will I be charged automatically?

Accepted Answer

No. Plans are prepaid for a month or a year. When the period ends, you renew from Billing — nothing is debited without you.

Question 22

Is my business data private?

Accepted Answer

Yes. Every workspace is fully separated, so your documents, tasks and posts are never visible to other customers.

Question 23

Can my team members see billing?

Accepted Answer

No. Only owners and admins see billing, team management and settings.

Question 24

How do I delete my data?

Accepted Answer

Email support@kverseai.com and we'll help. See our Privacy Policy for details.

Frequently asked questions

Getting started

AI employees

Social media

Billing & payments

Data & privacy

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